At AirlyFare, your satisfaction and experience matter to us. While we hope everything goes smoothly, we understand that sometimes plans shift, minds change, or things don’t quite work out as expected. That’s why we’ve put together this easy-to-understand Refund Policy - so you know exactly where we stand
Let’s Keep Things Clear
This page outlines our general refund approach. Our aim is to be as transparent and fair as possible, while also respecting the nature of the services and content we provide. If you ever have a concern, we encourage you to reach out directly, we’re always open to a friendly conversation
Eligibility
Each situation is different, so eligibility for a refund may depend on the nature of the service or experience. We review every request with care and do our best to resolve things in a thoughtful and timely manner. If something doesn't meet expectations, let us know, we’re here to help
Non-Refundable Situations
Some types of experiences, services, or digital interactions may not be eligible for refunds due to the nature of delivery or instant access. These cases are typically stated ahead of time during any process or interaction
Time Window for Requests
To ensure a fair and practical resolution, we kindly ask that refund-related concerns be raised within a reasonable timeframe from the point of engagement. This allows us to review details while they’re still fresh and relevant
Our Review Process
When you get in touch with us regarding a refund-related concern, we’ll take the time to understand the issue and look into any details needed. Our team may follow up with a few questions to get the full picture and make sure we address your request fairly and clearly
Updates to This Policy
We may adjust or improve this policy over time as our platform grows. Whenever we make changes, we’ll update this page, so you’re always informed. You accept the most recent version of the policy by continuing to use the website
How to Reach Us
Have any concern? Simply message us using the information on our Contact Page. Please include any relevant information that can help us understand the situation. We’re here to listen and guide you toward the next step
Thanks for choosingAirlyFare - where your experience is always our priority!
